Charged Admin Dashboard
Project Type
Dashboard, SaaS Project
Role
UI/UX Designer, Project Manager
As a startup Charged have only just begun their digitalization journey, making this product a crucial step at this stage.
My primary responsibility in this project is to lead the design team, gather and assess requirements, and ensure the overall design quality. I also focus on translating workflows into seamless product flows, determining key features to be developed within tight schedules, and creating mockups to visualize the final product.
Additionally, I oversee the training and adaptation process, ensuring a smooth transition for users.
The Steps I Did
01
Gather requirements through stakeholder interview
02
Determine features, create SOW & timeline
03
Develop product flow, mockup, and prototype
04
Review design periodically to ensure quality
05
Design presentation & approval from stakeholder
06
Handover design to developer
07
Assist in training, gather feedback for future iteration
Project Objective
Develop digital platform that enables seamless data collection and storage, along with an integrated system that streamlines data processing and tracking.
Design Challenges
Challenge
Users accustomed to existing workflows often struggle to adapt to new systems, especially if they don’t see clear benefits to their daily operations, making them more likely to abandon the system.
Solution
We designed the product flow to mirror existing workflows while using familiar design elements. Additionally, we focused on features that directly impact daily operations to make sure users will use the system, such as automated document generation, error checking, and task automation, alongside improvements to the system's overall technological capabilities.
